At servicecentresupportappliancesindia.online, we value your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, store, and protect your data when you use our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address, and appliance details.

• Service Data: Appliance model, issues reported, service history.

• Payment Information: UPI ID, card details (processed securely via payment gateways – we do not store this information).

• Usage Data: IP address, browser type, pages visited (collected for analytics purposes).

2. How We Use Your Information

We use your information to:

• Process and manage service bookings.

• Assign technicians based on your location.

• Communicate updates regarding your service.

• Respond to queries, complaints, or refund requests.

• Improve our services and user experience.

• Send promotional or service-related messages (opt-out anytime).

3. Data Protection

We take appropriate security measures to prevent unauthorized access, alteration, or disclosure of your personal information.

• Access to your data is limited to authorized staff only.

• We use secure servers and encrypted communication where applicable.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share limited information with:

• Technicians assigned for your service.

• Payment gateways to process transactions.

• Legal authorities, if required by law.

5. Cookies and Tracking

We may use cookies to improve user experience and monitor website performance. You can manage cookie settings in your browser.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

7. Your Rights

You have the right to:

• Access or update your personal data.

• Request data deletion (subject to service obligations).

• Opt out of promotional communications.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about our privacy practices, contact us at:

Email: support@servicecentresupportappliancesindia.online
Phone: 08062180361